My package was returned to Omas due to address discrepancy.
I contacted Omas immediately, when got the shipping notification via email. I didn't get a response for two weeks. When I did get a response I was asked for my order number and that it would be looked into. I have sent several follow up emails requesting either the product that I paid for or a refund. They have not responded to any of my request. I also tried to contact through social media outlets but they have their comments disabled. I really wanted my product and did not want to leave a bad review but this seems like the only way to get their attention about the lack of customer service. I also stated that I would pay for second shipping. I have file a dispute with my credit card company to get my money back. Disappointed.
I bought one of the black soaps almost a year ago. I finally decided to give it a try. Washed my body AND microlocs with it. My hair has never felt so soft after a shampoo/cleanse! I've now washed my hair 3 times with the same bar, same results. I just ordered 10 more today! Going to test it on my daughter's hair. If all is well, we'll both be using this bar for wash day! I have the sponges too, those are amazing. I feel like butter and my skin has the best sheen.
My skin is so soft now I love it I can actually see more dirt come off. Haven't used the soap yet but it's a great price for both
I ordered 3 soaps just to get 1! I will not be spending my money here again!
I absolutely love the raw shea butter, so deeply moisturizing and nourishing. I haven't been using the black soap long enough to see a change in my eczema but the little change i have seen is promising. I will definitely be purchasing again because the quality & simple ingredients. It's also nice to buy authentic products from a small business that deserves customers. Highly recommend!