Any questions/concerns/comments regarding your order, etc can be answered via our email at: Email: Info@omascosmetics.com
If you are emailing us regarding your order, please be sure to include the following; the order name, number, and conern/question.
If you have a discrepancy/damages with your order, be sure to include; order name, number, detailed description of your issue/ concern, along with photos. No later than 48hours after receiving your order.
ANY OTHER FORM OF COMMUNICATION OTHER THAN OUR DIRECT EMAIL, SUCH AS VIA SOCIAL MEDIA REGARDING YOUR ORDER IS NOT ACCEPTABLE.
Please allow 1 to 2 business days for an email response back.